You just had your chimney swept and inspected…and the technician who performed the service informed you that your clay flue liner is damaged and must be relined. They informed you of your options–you could replace it entirely and go stainless steel or look into restoring what you had with HeatShield.

By the end of the appointment your head is spinning – and as soon as you thank the chimney tech and close the door behind them, you jump onto your computer and start investigating your options. You think you want to go with HeatShield, but want to do a little more research so you can be absolutely sure.

If you’re a homeowner in the Hillsborough, contact Highpoint Chimney for all your chimney needs. Whether you’re looking for more information about cost estimates, are curious about converting your existing fuel source to another, or are looking for relining and repair solutions like HeatShield, we’ve got you covered. Contact us online or give us a ring to schedule a service appointment today!

What Kind of Professionals Offer HeatShield Repair Services?

Great question. That would be chimney service professionals (like ourselves) who are specifically certified and experienced in the chimney industry. HeatShield products require extreme attention to detail and a level of care that is not always found in less reputable companies. Specially formulated and expertly applied, HeatShield manufacturers are strict about who they allow to handle their ceramic/refractory blend materials. 

Keep in mind, just because you find a chimney service provider who checks all your other boxes, they might not provide HeatShield products due to the rigorous training required from the HeatShield manufacturer. If you know that is something you’re interested in, be sure to ask specifically if a company is qualified to install the HeatShield Cerfractory sealant products.

Highpoint Chimney is the preferred chimney service provider throughout the Hillsborough area. We are proud to work with HeatShield products because we believe in the integrity of the material and the long-lasting effects it provides a clay flue liner. To learn more about our services and offerings, reach out online or give us a call – we’d love to hear more about how we can be of service to you.

What Qualifications Should I Look for in Companies That Provide HeatShield?

Aside from checking to see if they do, in fact, work with HeatShield products and tools, it’s a good idea to also look into their training requirements and the certifications held by their technicians.

When searching for a chimney service company, it’s a good idea to be prepared with a list of things to look for or ask about:

  • What do other customers have to say about them and their services?
  • Are they up to date with industry codes and standards?
  • Do they have any reviews?
  • How do they conduct their business? Do they keep their customers in the loop throughout the service process?
  • Are they certified with the Chimney Safety Institute of America (CSIA)? 
  • Are they licensed and insured?

This list is, of course, only a launching pad. Aside from certifications and expertise, when choosing a company to service an appliance in your home, it is equally as important to choose one that makes you feel comfortable.

original infographic stating qualities of a good sweep

Why Highpoint Chimney?

Never mind our excellent 5-star reviews, our extensive list of services, and our highly trained and certified chimney technicians, why is Highpoint Chimney the preferred chimney service company throughout our service area?

Because unlike many of our competitors, we care. We view our customers like family and always treat them the way we would a blood relative. We’re passionate about our work and never settle until the job is done right and you’re happy with the result. We never leave our customers in the dark when it comes to the overall costs or the services we think they’d benefit from. Here at Highpoint, we’ll work right alongside you every step of the way. 

What else makes us stand apart from the rest?

  • We are eager to keep up to date with all the changes in technology throughout our industry.
  • We’re honest and straightforward; you never have to worry that we’re taking you for a ride.
  • We’re committed to only using the best of the best. We never settle for subpar products or let our customer service waiver.

Are you looking for an experienced, knowledgeable company to install HeatShield in your chimney system? We are pleased to inform you that the search is over. Call us or schedule a service appointment online, today. We can’t wait to meet you.